John Austin is the Managing Consultant of MobiHub Ltd. A transport geographer, and an internationally-renowned expert and thought-leader in passenger and multi-modal information systems, John has extensive industry knowledge, a strong appreciation of user needs, and a background in the bus industry (in planning, operations and economics). He has been a transport consultant since 1994. and his specialist expertise includes public transport information design & delivery and transport interchanges.
He combines a clear understanding of strategic issues and of the major policy issues in transport and planning with a thorough attention to detail.
A very experienced researcher, John has a rare ability to bridge the four worlds of commercial operations, strategy, the public sector, and academia, and apply lessons from each. A Project Manager and qualified PRINCE2 Practitioner, John has also lectured and taught in several areas relating to Transport.
John is a frequent author and commentator on developments in the application of technology and related policies to passenger transport, the sustainability of transport, and traveller experience. Much of his recent writing covers these topics within the wider context of Intelligent Mobility.
He has been co-author of definitive guides to Car Clubs & Car Sharing and to Public Transport Information Websites. His latest publication, ‘Quality Street? - Urban Quality Bus Transit corridors in the age of ‘New Mobility’ - lessons from UK experience’ has just been published (November 2018) by TransportXTRA.
John is also a Consultant with UrbanEmerge, the network of expert independent consultants working worldwide.
John is a Fellow of the Chartered Institute of Logistics & Transport (FCILT), a Member of the Transport Planning Society (MTPS), a Fellow of the Royal Geographical Society (FRGS), a Member of the Chartered Institution of Highways & Transportation (MCIHT), and an Affiliate of the Royal Town Planning Institute. His first degree, in Economics, is from Queens' College in the University of Cambridge.
As well as participation in European collaborative projects he has investigated multimodal transport provision in Hong Kong, Australia and Singapore as a Winston Churchill Travelling Fellow. As a result of this John attended a Reception to commemorate the 50th Anniversary of the founding of the Winston Churchill Memorial Trust, given by HM The Queen, at Buckingham Palace in March 2015. John's significant international experience also extends to Nigeria, Kazakhstan and Indonesia, where he has played key roles within bus transport development projects in major cities.